Responsible Gaming
at fbu7
fbu7 is fully committed to providing a safe, fair, and enjoyable gaming environment for all players across Bangladesh. Our responsible gaming programme gives you the tools and knowledge to stay in control — every session, every day.
Gaming Should Always Be Fun
At fbu7, we believe that online gaming and sports betting are forms of entertainment — not a way to make money or escape from personal problems. The vast majority of players on fbu7 enjoy the platform in a healthy and balanced way. However, we understand that for a small number of people, gambling can become problematic.
That is why fbu7 has invested in a comprehensive responsible gaming programme that gives every player on our platform in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh the tools they need to manage their play, set personal limits, and seek help if they need it. Our support team operates around the clock, 365 days a year, to ensure no player ever feels alone when facing a gambling-related concern.
Responsible gaming at fbu7 is not a box-ticking exercise — it is a core pillar of how we operate. From the moment you create your account, our systems are designed to support healthy play habits, detect early warning signs, and connect at-risk players with the assistance they need quickly and discreetly.
Six Tools to Keep You in Control
fbu7 provides a full suite of player protection tools that you can activate at any time, directly from your account settings or by contacting our 24/7 support team.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits can be made until the limit period resets. Reducing a deposit limit takes effect immediately; increasing a limit requires a 24-hour cooling-off period to protect you from impulsive decisions.
Loss Limits
Define the maximum amount you are comfortable losing within a set time period. fbu7's system will automatically restrict further play once you reach your declared loss limit for that period. This tool helps you protect your bankroll and avoid chasing losses — one of the most common risk factors in problem gambling.
Session Time Limits
Set a maximum duration for each gaming session. When your session time limit is reached, fbu7 will display a prominent on-screen notification and automatically log you out of your account. This feature helps you maintain awareness of how long you have been playing and prevents extended, uninterrupted sessions.
Time-Out (Cooling-Off)
If you feel you need a short break from gaming, fbu7's time-out feature allows you to temporarily suspend your account for a defined period — from 24 hours up to 6 weeks. During a time-out, you cannot log in, deposit, or place bets. You can request a time-out at any time via your account settings or by contacting support.
Self-Exclusion
For players who feel they need a longer break or that gambling has become a serious problem, fbu7 offers self-exclusion for periods of 6 months, 1 year, 2 years, or permanently. Self-exclusion is processed within 24 hours of your request. During self-exclusion, your account is fully suspended and marketing communications are stopped.
Reality Checks
fbu7's reality check feature sends you a periodic on-screen reminder during active play showing exactly how long your current session has lasted and a summary of your net wins and losses. Reality checks are displayed at intervals you choose — every 30 minutes, 1 hour, or 2 hours — to keep you grounded and aware.
How to Activate Your Protection Tools
Setting up responsible gaming limits on fbu7 takes less than two minutes. Follow these steps to put your chosen safeguards in place right away.
Log In to Your Account
Access your fbu7 account using your registered username and password via the fbu7 Login page. Ensure you are accessing the official fbu7.io website.
Open Account Settings
Navigate to your account dashboard and select the "Responsible Gaming" or "Player Safety" section from the settings menu. All protection tools are grouped here.
Select Your Tool
Choose the protection tool you wish to activate — deposit limit, loss limit, session time limit, time-out, self-exclusion, or reality check — and set your preferred parameters.
Confirm and Save
Confirm your selection. Restrictions take effect immediately. If you need help at any step, our 24/7 live chat support team is available to assist you in real time.
If you are unable to access your account settings or prefer to speak to someone directly, our support team can activate any responsible gaming tool on your behalf. Contact us at [email protected] or via 24/7 live chat.
Recognising Problem Gambling
Problem gambling can develop gradually. Many players who develop a gambling problem are not aware of it until significant harm has already occurred. fbu7 encourages all players to regularly and honestly assess their own gaming behaviour. Below are common warning signs that gambling may be becoming a problem:
If you recognise three or more of these warning signs in yourself, we strongly encourage you to use fbu7's self-exclusion or time-out tools and to reach out to our support team or a professional counselling service immediately. Seeking help early makes a significant difference to recovery outcomes.
Ask Yourself These Questions
Honest self-reflection is the first step toward responsible gaming. Read each question carefully and answer truthfully. If you answer "Yes" to several of these questions, consider using fbu7's player protection tools or seeking independent support.
This self-assessment is not a clinical diagnostic tool. If you have serious concerns about your gambling behaviour, please consult a qualified healthcare or counselling professional.
Have you ever gambled with money that was set aside for essential expenses such as rent, food, or utilities?
Have you ever felt the need to gamble with increasingly larger amounts of money to feel the same level of excitement?
Have you ever returned to gambling the day after a losing session with the intention of winning back your losses?
Have you ever found yourself thinking about gambling when you should be focusing on work, study, or family responsibilities?
Have you ever tried to hide the extent of your gambling from people who are close to you?
Have you ever experienced feelings of guilt, shame, or regret as a direct result of your gambling activity?
Have you ever borrowed money or sold personal belongings specifically to fund gambling?
Has anyone who cares about you expressed concern or worry about the amount of time or money you spend gambling?
Key Responsible Gaming Policies
Underage Gambling Prevention
fbu7 operates a strict minimum age policy. No person under the age of 21 may register an account or participate in any gaming activity on fbu7.io. We carry out age verification during registration using identity document checks. Parents and guardians are responsible for ensuring that minors do not access the fbu7 Platform. We recommend using parental control software such as Net Nanny, Qustodio, or built-in device controls to restrict access to online gambling sites for minors in your household.
Self-Exclusion Details
- Self-exclusion requests are processed within 24 hours of receipt
- Available durations: 6 months, 1 year, 2 years, or permanent
- During self-exclusion, your account is fully suspended
- All promotional and marketing emails are immediately stopped
- Any pending withdrawals will be processed before account suspension
- Permanent self-exclusion cannot be reversed — it is a lifetime ban
- To request self-exclusion, contact support at [email protected] or via live chat
Deposit Limit Rules
- Deposit limits can be set in Bangladeshi Taka (BDT) on a daily, weekly, or monthly basis
- Decreasing a limit takes effect immediately upon confirmation
- Increasing a limit is subject to a mandatory 24-hour waiting period
- Minimum deposit limit: ৳500 per day
- Limits apply across all payment methods including bKash, Nagad, Rocket, and bank transfer
Getting Help and Support
fbu7 Player Support
Our dedicated player safety team is available 24 hours a day, 7 days a week, 365 days a year. If you feel that gambling is affecting your wellbeing, your finances, or your relationships, please reach out to us. All responsible gaming-related contacts are treated with complete confidentiality. We will not judge you — we are here to help.
Protecting Your Account
- Never share your fbu7 login credentials with another person
- Use a unique, strong password for your fbu7 account
- Do not save your password on shared or public devices
- Log out of your account after every session on a shared device
- Contact support immediately if you suspect unauthorised access to your account
Healthy Gaming Tips
- Treat gaming as entertainment with a fixed entertainment budget — not a source of income
- Set a time limit before you start playing and stick to it
- Take regular breaks — avoid sessions longer than 60 minutes without a break
- Never gamble when you are tired, stressed, depressed, or under the influence of alcohol
- Keep track of how much time and money you spend on gaming each week
- Balance gaming with other social activities, hobbies, and responsibilities
Email Support
Send us a message and receive a response within 24 hours from our player safety team.
[email protected]Live Chat
Connect instantly with a member of our support team via the live chat widget on the Platform.
Available 24/7Play Smart, Play Safe at fbu7
fbu7 is committed to keeping gaming fun and safe for every player in Bangladesh. Explore our game library, read our FAQ, or log in to set your responsible gaming limits today.